Terms & Conditions
Welcome to LUMIN! These Terms & Conditions outline the rules and guidelines for using our website. By accessing or using our website, you agree to comply with these terms. If you do not agree, please refrain from using our site.
1. Use of Our Website
- You must have parental consent to use our website.
- You agree to use our site for lawful purposes only and not to engage in any activity that disrupts its functionality or security.
- All content on our website (e.g., images, text, logos) is owned by LUMIN and protected by copyright laws. You may not use, copy, or distribute any content without our permission.
2. Account Registration
- To place an order or access certain features, you may need to create an account.
- You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account.
- If you suspect unauthorized access, please notify us immediately at [support@luminbd.com](mailto:support@luminbd.com).
3. Orders & Payments
- All orders are subject to product availability and acceptance by LUMIN.
- Prices are listed in BDT and are subject to change without notice.
- We accept payment through secure methods, and you agree to provide accurate payment information.
- Once an order is placed, you will receive a confirmation email. If there are any issues with your order, we will contact you.
4. Shipping & Delivery
- We aim to process and ship orders as quickly as possible. Delivery times may vary depending on your location.
- Shipping costs and delivery estimates will be provided at checkout.
5. Returns & Refunds
- If any product damage upon delivery, you may return it within 7 days of delivery, provided the item is unused and in its original packaging.
- Please contact us at [support@luminbd.com](mailto:support@luminbd.com) to initiate a return. Refunds will be processed once the returned item is received and inspected.
- Shipping costs for returns are the responsibility of the customer unless the item is defective or incorrect.
6. Limitation of Liability
- LUMIN is not liable for any indirect, incidental, or consequential damages arising from your use of our website or products.
- We strive to provide accurate product descriptions and images, but we do not guarantee that they are error-free.
7. Third-Party Links
Our website may contain links to third-party websites. These links are provided for your convenience, and we are not responsible for the content or practices of these sites.
8. Changes to Terms & Conditions
We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of the site constitutes acceptance of the updated terms.
9. Governing Law
These Terms & Conditions are governed by the laws of Bangladesh.
10. Contact Us
If you have any questions or concerns about these Terms & Conditions, please contact us at:
Email: [support@luminbd.com](mailto:support@luminbd.com)
