OUR STORES

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STORE IN Dhaka

Mirpur-01, Dhaka

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INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What is LUMIN?

LUMIN is an online platform where you can shop for trendy and unique sunglasses. We offer a curated collection of stylish designs to suit every personality. 

How do I contact LUMIN?

You can reach us at

support@luminbd.com

mailto:support@luminbd.com

for any questions or concerns. 

How do I place an order?

Simply browse our collection, select your favorite sunglasses, and proceed to checkout. Follow the steps to enter your shipping and payment details. 

Can I modify or cancel my order after placing it?

If you need to modify or cancel your order, please contact us immediately at

support@luminbd.com

mailto:support@luminbd.com

We’ll do our best to assist you, but we cannot guarantee changes once the order has been processed. 

How long does shipping take?

Shipping times vary depending on your location. You’ll receive an estimated delivery date at checkout. 

How can I track my order?

Once your order is shipped, you’ll receive a tracking number via email. Use this number to track your package on the courier’s website. 

What is your return policy?

You can return items within 7 days of delivery, provided they are unused and in their original packaging. For details, visit our [Return Policy](#) page. 

Are LUMIN sunglasses UV-protected?

Yes, all our sunglasses offer 100% UV protection to keep your eyes safe from harmful rays. 

Do you offer prescription sunglasses?

Currently, we do not offer prescription sunglasses. Our collection is focused on non-prescription, fashion-forward designs. 

Still Have Questions?

If you didn’t find the answer you were looking for, don’t hesitate to contact us at

support@luminbd.com]

mailto:support@luminbd.com

We’re here to help!  

 

Thank you for choosing LUMIN – where trendy meets unique!

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS